…I also wanted to tell you, you were one of my favorite instructors!
Human Resources Generalist
I am a small business that up until now hasn’t really had to worry much about HR and the legal side of having employees. When I reached out to Ms. Mathews, she immediately was able to answer questions and reassure me that we can get everything straightened out and would even help with the hiring process I was about to embark on. She met with me and asked all the questions that I never even thought of! I now have all the necessary paperwork in place and her number on speed dial if I have questions. Thanks Ms. Mathews!”
Co-Owner, ARO Lock & Key
Being a new HM to this clinic and the clinic being new to NVA, it would have been very difficult to get this level of detailed evaluation and planning in this key area, if I had to do it by myself. Michele’s process is very thorough, yet it doesn’t feel intrusive or inconvenient to the day to day operation.
Hospital Manager, Fernandina Beach Animal Clinic
My position would have been more difficult without her always being there to answer my many questions and guiding me in the right direction. Her patience, knowledge, guidance and experience provided me with the information needed to become a better manager of the team… Michele is excellent at spotting problems, offering suggestions and allowing managers to do their jobs without leaving them with the feeling that someone is looking over their shoulder.
Former Executive Director, The Fountains at Boca Ciega Bay (2010—2013) and Lake Port Square CCRC ( 2009-2010)
Michele has enhanced our training programs for managerial and supervisory level employees, instituted an employee recognition program and a safety shoe program that has directly resulted in an increase in employee retention and a decrease in frequency and severity in regards to workers’ comp issues and claims.
COO, KR Management
Michele has instituted some great safety programs and wellness communications that have had tangible results in lowering the claims relating to both Workers’ Compensation and Healthcare Claims